Privacy Policy
Last updated: January 2026
1. Introduction
Jabali Panel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address and name when you purchase support services
- Payment Information: Payment details processed securely by our payment provider (we do not store card numbers)
- Support Communications: Messages and files you share when requesting support
- Server Information: Server details you provide for support or pre-configured server setup
2.2 Information Collected Automatically
- Usage Data: Pages visited, time spent, and interactions with our website
- Device Information: Browser type, operating system, and device type
- IP Address: Used for security and analytics purposes
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process payments and send transaction confirmations
- Respond to support requests and communicate with you
- Improve our website and services
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, hosting providers, and analytics services that help us operate
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS)
- Secure storage of sensitive information
- Regular security assessments
- Access controls and authentication
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
Support communications are retained for up to 2 years after your last interaction.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict processing of your information
- Data portability
To exercise these rights, please contact us through our support page.
8. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve your experience
You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.
11. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through our support page or via GitHub.